My UPS shipping voucher has expired, how can I get a new one?

If your UPS shipping voucher has expired, we invite you to complete the trade-in form for your phone again through the following link: Resell

Once you complete the form again, you will receive an automatic email with a new prepaid UPS shipping voucher. With this new voucher, you can proceed to ship your phone for free.

If you do not receive your UPS voucher, we invite you to contact us via email at the following address: rebuy@certideal.com so that we can provide you with a solution as soon as possible.