How to receive payment for the buyback of my device?

To process the payment for the buyback of your phone, you need to provide two supporting documents:

• An IBAN (bank account number)
• A valid identification in the name of your CertiDeal customer account

You can upload these documents from your client space on CertiDeal, in the "Banking Information" section:

Attention! To ensure your documents are accepted, the photos must be clear, in color, and show the complete documents.

If you encounter any difficulties uploading them in your client space, we invite you to send them directly via email to the following address: rebuy@certideal.com

We will be happy to assist you!