-
After Sale Service17
-
What does CertiDeal's guarantee cover?
-
All about returns
-
How to find out that the battery has been changed
-
My smartphone doesn’t turn on
-
Sound issues (microphone / speaker)
-
I have received the package but it does not correspond to my order
-
Battery related questions
-
I have received my order but I am not satisfied
-
Questions about aesthetic conditions
-
What happens if I'm absent for the delivery?
-
-
Place an Order9
-
What does the Certideal guarantee cover?
-
What is "Zen Pack"?
-
What are the delivery times?
-
What states will my battery be once I receive it?
-
What are the warranty conditions?
-
What are the verifications steps for my phone?
-
Which accessories are included with my phone? Are they original?
-
How do you test your products?
-
How to find out that the battery has been changed
-
-
Our Products and Services11
-
What is the battery status of CertiDeal smartphones?
-
What is the "Zen Pack"?
-
What is the "New Battery Pack"?
-
What are the differences between the aesthetic grades?
-
What accessories are included with my smartphone? Are they original?
-
Satisfied or reimbursed - 21 days right of withdrawal without any problems
-
Is the product sold in its original packaging?
-
How do you verify products?
-
Is my phone still waterproof?
-
What is the "Screen Damage Insurance"?
-
-
Smartphone Trade In7
-
Why sell my smartphone when I could keep it just in case?
-
My UPS shipping voucher has expired, how can I get a new one?
-
How to sell my smartphone on CertiDeal?
-
Do I need to buy a phone on CertiDeal to sell my old device?
-
How to receive payment for the buyback of my device?
-
How to correctly indicate the condition of my device in the buyback form?
-
How to reset my device before sending it to CertiDeal?
-