By selling your smartphone to CertiDeal, you are doing something good for the planet and your finances.

According to a study by Eurostat, there are an estimated 700 million unused electronic devices across Europe, with a significant portion being smartphones.

These backup phones, kept by their owners when purchasing a new device, often become obsolete within a few months. As a result, they are never used again and remain abandoned in a drawer.

Moreover, each of these phones contains at least six valuable materials, such as gold, silver, and copper. The European Environmental Bureau highlights that recycling one million mobile

If your UPS shipping voucher has expired, we invite you to complete the trade-in form for your phone again through the following link: Resell

Once you complete the form again, you will receive an automatic email with a new prepaid UPS shipping voucher. With this new voucher, you can proceed to ship your phone for free.

If you do not receive your UPS voucher, we invite you to contact us via email at the following address: rebuy@certideal.com so that we can provide you with a solution as soon as possible.

Selling your smartphone on CertiDeal is very simple!

Here are the steps to follow:

1. Fill the form at this  link: Resell
2. Erase the data on your device by resetting it and remove the iCloud account. If you have difficulty removing the iCloud account from your phone, we explain how to do it here: https://certideal-eu.helprace.com/i147-how-to-remove-the-icloud-account-from-my-device-if-it-cannot-be-turned-on Attention! We will not be able to buy your device if it is still connected to your iCloud account.
3. Prepare your package and send it for free with the UPS shipping label we sent you by email. If you want more tips on how to prepare

If you are about to buy a new device on our site, we offer you the possibility to sell your old product during your purchase process.

However, our buyback offer is not conditioned on the purchase of a new device, so you can access it without placing an order with us. CertiDeal will offer you a price based on the criteria you have specified (model, condition, capacity).

To access our buyback offer for your device, we invite you to click on the following link: Resell

For more information, we invite you to consult the following page of our FAQ: https://certideal-eu.helprace.com/i146-how-to-sell-my-smartphone-on-certideal

To process the payment for the buyback of your phone, you need to provide two supporting documents:

• An IBAN (bank account number)
• A valid identification in the name of your CertiDeal customer account

You can upload these documents from your client space on CertiDeal, in the "Banking Information" section:

Attention! To ensure your documents are accepted, the photos must be clear, in color, and show the complete documents.

If you encounter any difficulties uploading them in your client space, we invite you to send them directly via email to the following address: rebuy@certideal.com

We will be happy to assist you!

To sell your smartphone to us, you need to complete the buyback form available on the following page: Resell

This form contains four questions related to the storage capacity and condition of your phone.

1. What is its storage capacity? To find out your phone's storage capacity, go to "Settings" → "General" → "About". The available storage capacities on a phone are as follows: 32 GB; 64 GB; 128 GB; 256 GB; 512 GB.
2. What is the condition of the screen? There are three different conditions for your phone's screen: - If your phone's screen has no scratches or defects, it is

We recommend backing up your data before resetting your device.

If your device is an iPhone:

If your device is a Samsung: