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Knowledge Base:
After Sale Service
What does CertiDeal's guarantee cover?
All about returns
How to find out that the battery has been changed
My smartphone doesn’t turn on
Sound issues (microphone / speaker)
I have received the package but it does not correspond to my order
Battery related questions
I have received my order but I am not satisfied
Questions about aesthetic conditions
What happens if I'm absent for the delivery?
Can I change my delivery address?
Where can I get my invoice?
How can I find out the status of my order?
Why is my iPhone showing an Apple "important message" or "unknown item" alert?
DFU recovery procedure (Device Firmware Update)
How to Remove the iCloud Account from My Device if It Cannot Be Turned On
How to Package Your Product
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