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After Sale Service
17
Place an Order
9
Our Products and Services
14
Smartphone Trade In
7
I can't find the answer to my question
1
What does CertiDeal's guarantee cover?
What does the Certideal guarantee cover?
What is "Zen Pack"?
Contact the customer service
Why sell my smartphone when I could keep it just in case?
What is an eSIM?
All about returns
What are the delivery times?
My UPS shipping voucher has expired, how can I get a new one?
How to configure the eSIM on my iPhone?
How to find out that the battery has been changed
What states will my battery be once I receive it?
How to sell my smartphone on CertiDeal?
eSIM or physical SIM for iPhone series 14, 15, 16 and 17: which products does CertiDeal sell?
My smartphone doesn’t turn on
What is the battery status of CertiDeal smartphones?
What are the warranty conditions?
Do I need to buy a phone on CertiDeal to sell my old device?
Sound issues (microphone / speaker)
What is the "Zen Pack"?
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