Learn more

CertiDeal FAQs
CertiDeal FAQs
  • Home  
    • Forums
    • People
    • Search
    • Activity
  • Forums  
    • English FAQ
    • FAQ auf Deutsch
    • Nederlandse FAQ
    • Activity
  • English FAQ  
    • Knowledge Base
    • All Topics
    • Activity
  • Knowledge Base
Submit Ticket

Knowledge Base

  • After Sale Service17

  • Place an Order9

  • Our Products and Services14

  • Smartphone Trade In7

  • I can't find the answer to my question1

  • What does CertiDeal's guarantee cover?

  • What does the Certideal guarantee cover?

  • What is "Zen Pack"?

  • Contact the customer service

  • Why sell my smartphone when I could keep it just in case?

  • What is an eSIM?

  • All about returns

  • What are the delivery times?

  • My UPS shipping voucher has expired, how can I get a new one?

  • How to configure the eSIM on my iPhone?

  • How to find out that the battery has been changed

  • What states will my battery be once I receive it?

  • How to sell my smartphone on CertiDeal?

  • eSIM or physical SIM for iPhone series 14, 15, 16 and 17: which products does CertiDeal sell?

  • My smartphone doesn’t turn on

  • What is the battery status of CertiDeal smartphones?

  • What are the warranty conditions?

  • Do I need to buy a phone on CertiDeal to sell my old device?

  • Sound issues (microphone / speaker)

  • What is the "Zen Pack"?

Page of 3
Displaying: 1-20 of 48

Categories

  • After Sale Service
  • Place an Order
  • Our Products and Services
  • Smartphone Trade In
  • I can't find the answer to my question
  • All Articles
Customer Support Software by Helprace

Dialog Caption

 
Go back and try to login again
Login