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Knowledge Base
After Sale Service
17
Place an Order
9
Our Products and Services
14
Smartphone Trade In
7
I can't find the answer to my question
1
What are the verifications steps for my phone?
How to receive payment for the buyback of my device?
I have received the package but it does not correspond to my order
What is the "New Battery Pack"?
Which accessories are included with my phone? Are they original?
How to correctly indicate the condition of my device in the buyback form?
Battery related questions
What are the differences between the aesthetic grades?
How do you test your products?
How to reset my device before sending it to CertiDeal?
I have received my order but I am not satisfied
What accessories are included with my smartphone? Are they original?
How to find out that the battery has been changed
Questions about aesthetic conditions
Satisfied or reimbursed - 21 days right of withdrawal without any problems
Is the product sold in its original packaging?
What happens if I'm absent for the delivery?
How do you verify products?
Can I change my delivery address?
Is my phone still waterproof?
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