What happens if I'm absent for the delivery?

If you are absent during carrier's normal opening hours, the carrier will deliver your parcel to the nearest relay point. You will have 7 days minimum to collect your parcel.

If you know beforehand that you will be absent, we strongly advise you to choose delivery to a relay point. By entering your address, our site will suggest the nearest drop-off points to your home.

You will be able to collect your parcel from this point according to your availability.