How to sell my smartphone on CertiDeal?
Selling your smartphone on CertiDeal is very simple!
Here are the steps to follow:
- Fill the form at thisĀ link: Resell
- Erase the data on your device by resetting it and remove the iCloud account.
If you have difficulty removing the iCloud account from your phone, we explain how to do it here: https://certideal-eu.helprace.com/i147-how-to-remove-the-icloud-account-from-my-device-if-it-cannot-be-turned-on
Attention! We will not be able to buy your device if it is still connected to your iCloud account. - Prepare your package and send it for free with the UPS shipping label we sent you by email.
If you want more tips on how to prepare your shipment, we invite you to consult the following page: https://certideal-eu.helprace.com/i148how-to-package-your-product - Once we receive your device at our facilities, our technical team will verify that the phone meets the criteria you specified (model, condition, capacity).
- As soon as the tests are completed and the phone is declared compliant, we will proceed with the payment for your device. Otherwise, if your device does not meet the specified criteria, we will contact you as soon as possible with an appropriate counteroffer.