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Knowledge Base:
Our Products and Services
What is an eSIM?
How to configure the eSIM on my iPhone?
eSIM or physical SIM for iPhone series 14, 15, 16 and 17: which products does CertiDeal sell?
What is the battery status of CertiDeal smartphones?
What is the "Zen Pack"?
What is the "New Battery Pack"?
What are the differences between the aesthetic grades?
What accessories are included with my smartphone? Are they original?
Satisfied or reimbursed - 21 days right of withdrawal without any problems
Is the product sold in its original packaging?
How do you verify products?
Is my phone still waterproof?
What is the "Screen Damage Insurance"?
Why is my iPhone showing an Apple "important message" or "unknown item" alert?
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